Restart the Mobile Legends app. The item may appear only after the account refreshes.

If this does not retrieve the Diamond purchase, contact Customer Support with the following information:

• Phone number or the last 4 digits of the card used, whichever applies
• Email address used for the purchase
• Order date and time
• Order amount
• Screenshot of the Game UID and Server ID
• Transaction ID (found in the payment confirmation email from Codashop)
• Purchase receipt or screenshot
• Screenshot of diamond history in Mobile Legends (Settings > Record > Activity Record)