Restart Mobile Legends: Bang Bang. The Diamonds may only appear after your account refreshes.

If the Diamonds still haven’t arrived, contact Customer Support with the following information:

• Phone number or the last 4 digits of the card used for the purchase, whichever applies
• Email address used for the purchase
• Date and time of the purchase
• Purchase amount
• Screenshot of your UID and Server ID
• Transaction ID, found in the payment confirmation email from Codashop
• Purchase receipt or screenshot
• Screenshot of your Diamond history in Mobile Legends: Bang Bang (Settings > Record > Activity Record)