This happens when a top up is attempted using a server other than Malaysia, or when the Mobile Legends account is registered in a country other than Malaysia.
The following pop-up appears: "Sorry, you can not top up this game account using this payment channel. Please visit Codashop for the country where your game account was created to top up this account."
- To complete the top up, purchase directly from the Mobile Legends app instead, or create a new Mobile Legends account on the Malaysian server to continue through Codashop Malaysia.