Note: Not all products can be purchased using ShopeePay. Check the product page to see which payment methods are supported.

This article includes:

• Making a purchase on a smartphone
• Making a purchase on PC/Laptop
• What to do if an error occurs

Making a purchase on a smartphone

1. Select ShopeePay as the payment method after choosing the game and top-up amount.
2. Enter the email address, then select Buy now.
3. Select Continue. This redirects to the Confirm Payment screen in the ShopeePay app.
4. Select Pay Now, then enter the ShopeePay PIN to proceed.
5. The payment is complete.

Making a purchase on PC/Laptop

1. Select ShopeePay as the payment method after choosing the game and top-up amount.
2. Enter the email address, then select Buy now.
3. Select Confirm and go to payment. A QR code appears on the screen.
4. Open the ShopeePay app and scan the QR code.
5. Select Pay Now, then enter the ShopeePay PIN to proceed.
6. The payment is complete.

What to do if an error occurs